Dear Respected Author/s ,
Our journal was attacked by some hacker group and thus many of our author/s information has gone. but we will soon recover it by your individual help.
Situation 1: APC(publication fee) paid but paper is missing which was going to be published)
1.If you have situation 1 condition then please register your author id again. then copy paste the information of your Author ID's User Name & Password (As we do not save any of our author's information) on a txt file/word file. Send your journal paper’s pdf and word file as well with the screenshot of your payment successful email. (send individual mail if you submitted many papers.
put all the documents in a file and make it .rar/zip. Make the file name your previous paper id’s name. for example:
situation 1_your previous paper id.zip
Situation 2 : (paper got only acceptance, haven’t sent any APC(publication fee))
follow all the instructions of situation 1. Attach only the screenshot of acceptance mail.
put all the documents in a file and make it .rar/zip. Make the file name your previous paper id’s name. for example:
situation 2_your previous paper id.zip
Situation 3: (paper has been published, but now missing))
follow all the instructions of situation 1. Attach the screenshots of acceptance mail + apc(publication fee) sending email + paper has been published email.
put all the documents in a file and make it .rar/zip. Make the file name your previous paper id’s name. for example:
situation 3_your previous paper id.zip
send the document at both of these emails:
support@sagepublisher.com,
sagejournalpub@gmail.com
normal/usual authors will submit their paper electronically (online).