Abstract :
This study examined the use of information and communication technology (ICT) resources and the competence levels of academic staff in Botswana’s colleges of education. It explored the demographic and job-related characteristics of the academic staff, determined their level of competence in using ICT resources, and identified the challenges in ICT usage. Data were collected from all the 265 academic staff across the four colleges of education in the country using a pre-tested questionnaire. The data collected were analyzed using descriptive statistics (frequencies, percentages, means, and standard deviations) and inferential statistics (Pearson correlation analysis) with the Statistical Package for Social Sciences (SPSS). Results showed that 57% of the staff are female, and 94% identify as Batswana. Nearly half (46.8%) hold Lecturer I positions, and 52.1% rarely travel for professional purposes. Desktop computers and Microsoft Word were extensively used by 93.6% of respondents (3.9 High), while 46% reported frequent use of Microsoft Teams (2.9 Low). Over 80% agreed they could effectively use the internet for information sharing and retrieval. A significant positive relationship was found between ICT usage and competence (r = 0.665; p < 0.01). Key challenges included poor Wi-Fi access, outdated equipment, and insufficient technical skills. The study recommends investing in ICT training and infrastructure improvements to enhance staff competence and promote positive attitudes toward ICT usage.